物流政策
"We offer shipping through Japan Post EMS, UPS, and FedEx, depending on the type of product. Shipping is free.
A tracking number will be provided (Japan Post EMS, UPS, FedEx).
We can only ship to the address entered in HiroMaru Food Workshop.
Please note that we cannot ship to addresses not entered in HiroMaru Food Workshop, so please double-check.
Import duties, taxes, and fees are not included in the product price or shipping cost. These charges are the buyer's responsibility.
We do not engage in practices such as undervaluing the product or marking it as a 'gift' to circumvent U.S. and international government regulations.
If you prefer delivery to a different address, feel free to contact us.
Regarding damages during delivery:
While we take precautions to ensure that the outer packaging remains free from scratches or dents, there is a possibility of damage during transportation due to issues or responsibilities of the delivery service after handover. We appreciate your understanding if there are minor scratches or dents on the outer packaging that do not affect the use of the product when it arrives."
A tracking number will be provided (Japan Post EMS, UPS, FedEx).
We can only ship to the address entered in HiroMaru Food Workshop.
Please note that we cannot ship to addresses not entered in HiroMaru Food Workshop, so please double-check.
Import duties, taxes, and fees are not included in the product price or shipping cost. These charges are the buyer's responsibility.
We do not engage in practices such as undervaluing the product or marking it as a 'gift' to circumvent U.S. and international government regulations.
If you prefer delivery to a different address, feel free to contact us.
Regarding damages during delivery:
While we take precautions to ensure that the outer packaging remains free from scratches or dents, there is a possibility of damage during transportation due to issues or responsibilities of the delivery service after handover. We appreciate your understanding if there are minor scratches or dents on the outer packaging that do not affect the use of the product when it arrives."